Dopamine Team Privacy Policy
Introduction
Dopamine Team (“we” or “us”) is a digital marketing and social media company based in Berlin, Germany. We are committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws. Its purpose is to inform you about our data practices and your rights, ensuring transparency and trust in how we handle your personal information.
Data Collection
We collect personal data that you voluntarily provide to us when you contact or engage with Dopamine Team. This may include:
Name (first and last name of individuals).
Company Name (if you represent a business or organization).
Contact Information such as email address, postal address/postal code, and phone number.
Project Details and Marketing Ideas that you share with us (e.g., descriptions of your marketing goals, campaign ideas, or other information related to your inquiry or project).
We collect this information through channels like our website contact form, email correspondence, phone calls, or any other means by which you communicate with us. Providing personal data is optional, but it may be necessary to furnish certain details so we can respond to your inquiries or provide our services.
Purpose of Data Processing
Dopamine Team uses the collected personal data for the following purposes:
Providing Services: To plan, customize, and deliver our digital marketing services, including social media management and branding strategies, according to your needs or requests.
Advertising & Marketing Campaigns: To create, implement, and manage advertising campaigns (e.g., Google Ads or social media ads) and other marketing initiatives on your behalf or to promote our own services.
Media Production: To produce content such as videos, photography, graphics, or other media as part of the projects we undertake for you.
Communication: To communicate with you regarding project updates, proposals, contracts, invoices, or customer support. This includes responding to inquiries you send us and providing information you request.
Business Development: To improve and develop our services and internal processes (company development) based on feedback, ideas, or preferences you provide. This helps us refine our offerings for both business clients (B2B) and individual consumers (B2C).
We will only use your personal data for the purposes above or for closely related purposes. If we need to process your data for an unrelated purpose, we will seek your consent or inform you of the legal basis for that new use.
Third-Party Services & Paid Partnerships
As part of delivering our marketing and advertising services, we may work with trusted third-party platforms and partners. In particular, we utilize:
Google Ads: We use Google’s advertising services to run paid search and display campaigns. This means that Google may collect or receive certain information when you interact with our ads or website (for example, via cookies or tracking pixels). We share the minimum necessary data with Google Ads to measure ad performance and optimize campaigns. Google’s use of data is governed by Google’s privacy policy and we ensure any data processing with Google Ads is done in compliance with GDPR through appropriate agreements (e.g., Data Processing Agreements).
Meta Ads (Facebook/Instagram): We partner with Meta’s advertising platforms to promote content on Facebook, Instagram, and related services. If we run a campaign on these platforms, Meta may utilize technologies like the Facebook Pixel on our site to track results. This can involve processing of data such as your browser information or interactions on our site. Any data shared with Meta for advertising (for instance, creating custom audiences or tracking conversions) is handled lawfully and under Meta’s privacy terms.
We do not sell your personal data to third parties. Any third-party service providers we engage (including the ones above and others like analytics or hosting providers) are only allowed to process your data for specified purposes on our behalf and must contractually agree to protect it. We take care to use reputable partners and review their privacy and security practices. Please note that these third-party platforms have their own privacy policies; we recommend reviewing Google’s and Meta’s privacy notices to understand their data practices. If you have questions about third-party data sharing, you can contact us for more information.
GDPR Compliance
Dopamine Team processes personal data in accordance with the core principles and requirements of the GDPR. We ensure that all data processing is lawful, fair, and transparent. This means we only process your data when we have a valid legal basis (such as your consent, the necessity to perform a contract with you, or our legitimate interest in running and improving our services, balanced with your rights) and we are clear about our purposes. We collect data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
We also adhere to the principle of data minimization, collecting only personal information that is adequate, relevant, and necessary for the purposes described. We strive to maintain data accuracy, keeping your information up-to-date and correcting it when needed. Furthermore, we observe storage limitation: we will not keep your personal data for longer than required to fulfill the stated purposes or as required by law. Once your data is no longer needed, we will delete or anonymize it in a secure manner.
Importantly, we implement appropriate security measures to protect your personal data’s integrity and confidentiality. We detail our security practices in the Data Security section below. Additionally, we uphold all the rights that GDPR grants to you as a data subject (see User Rights & Data Access below for details) and we embrace the GDPR’s accountability principle by regularly reviewing our data protection practices and training our staff on privacy obligations. In summary, our approach to data protection is designed to meet or exceed the GDPR standards in all respects.
User Rights & Data Access
Under the GDPR, you have a range of rights regarding your personal data and how it is processed. Dopamine Team is committed to respecting and facilitating the exercise of these rights. Specifically, you have the right to:
Access Your Data: You can request confirmation of whether we are processing personal data about you, and if so, ask for a copy of the data we hold about you.
Rectify Your Data: If any personal information we have about you is incorrect or incomplete, you have the right to request that we correct or update it.
Erase Your Data: You can request that we delete your personal data, which we will comply with in accordance with GDPR (the “right to be forgotten”).
Restrict Processing: You have the right to ask us to limit the processing of your data in certain circumstances.
Object to Processing: You may object to certain types of processing, such as processing based on our legitimate interests or for direct marketing purposes.
Data Portability: You have the right to obtain the personal data you provided to us in a structured, commonly used, machine-readable format and have the right to transmit that data to another controller, where technically feasible.
Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, you may contact us using the information provided in the Contact Information section. We will respond to and act on your request promptly – we aim to address all requests within 24 hours.
Data Security
We take the security of your personal data very seriously. Dopamine Team has implemented a variety of technical and organizational measures to safeguard the information you entrust to us from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and secure transmission, access controls, secure storage, monitoring & testing, and organizational practices.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and to support our marketing efforts. Cookies are small text files placed on your device when you visit a website. They serve various functions, such as keeping you logged in, remembering preferences, and gathering analytics data about site usage.
B2B & B2C Considerations
Dopamine Team offers services to both business clients (B2B) and individual consumers (B2C). When you reach out to us, we may ask you to specify whether you are contacting us on behalf of a business or as an individual. This helps us tailor our communication and services to your context and needs.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Dopamine Team
Berlin, Germany
Email: [email protected]
Website: dopamineteam.de
Effective Date: This Privacy Policy is effective as of the date posted at the top. We may update this Policy from time to time to reflect changes in our practices or legal requirements.
Newsletter Privacy Policy
By subscribing to our newsletter on our website, you consent to receive the latest news, promotions, and updates about Dopamine Team’s services. The personal data you provide, such as your email address, will be used solely for the purpose of sending you newsletters and marketing communications. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly. We will not share your personal data with third parties without your consent. Your data will be processed in compliance with GDPR guidelines, ensuring your privacy and data protection.
